We actively manage a range of key stakeholder relationships, recognising that our success and sustainability depends on their input and involvement.

Members are core to ACCA's existence. We work to protect and enhance the value of the ACCA designation and aim to help members maintain and develop their employability by supporting them through their careers, on a global basis.

We support students and affiliates by promoting the value of the ACCA Qualification to employers and, in partnership with learning providers, developing the support and information they need to achieve the qualification.

Learning providers are an essential partner. They provide the examination training needed by students and it is important that ACCA works closely with them so we have a shared understanding of the current and future learning landscape. As we introduce significant innovations to the ACCA Qualification, we recognise that supporting learning providers to adopt them is critical to our future success. Creating this readiness to embrace and champion the changes remained a critical part of our focus in 2018-19.

Employers are key stakeholders because their current and future skills needs determine the shape of the ACCA Qualification, how we train members, and how we ensure their skills remain relevant. They are the primary users of the skills of ACCA accountants and provide students with the workplace experience needed for qualification. In this, they play a central role in determining demand for the ACCA designation. Without their support and buy-in, members cannot pursue the careers to which they aspire.

Through inclusive partnerships, we are able to extend the range of services and recognition available to our members. We also have a supplier relationship with many of these organisations, where we provide contracted services (such as practice monitoring).

We engage with regulators and standard setters around the world to ensure we have the opportunity to influence the development of standards and regulation, with ACCA members and senior employees serving on influential forums and boards across the international profession. We work with governments to ensure they understand and value the contribution ACCA makes to national economies and support donor projects that encourage capacity building.

We rely on a number of key suppliers and providers to deliver services and support, particularly IT services and our international examining network.